InfoTech IT Pty Ltd


Customer Service Policy

InfoTech IT Pty Ltd strives to offer excellent software products to meet the customer's expectations in performance and after sales service. Supportive and friendly welcome for phone, internet and drop-in potential customers. Our service connects customers to what they need with the intention of leaving them satisfied and happy and eager to conduct business. InfoTech IT Pty Ltd staff provide friendly and efficient service to all customers and potential customers at all times, it is the customer to whom they are ultimately responsible.

The Customer Service Policy of InfoTech IT Pty Ltd forms an important part of the foundation for our staff interactions with the companies that elect to build their business around CavSoft products. Another part of our foundation is our determination to design, develop and deliver exciting and innovative software products that reduce costs for customers, increase their turnover and add profit to their balance sheet.

Other important aspects of our customer service:- 


All interactions and transactions between a customer and InfoTech IT Pty Ltd staff is strictly confidential. (Refer to InfoTech IT Pty Ltd Privacy Policy.)

InfoTech IT do not allow third parties to gain any information collected from potential customers.

InfoTech IT Pty Ltd starts customer service with the first enquiry and continues through the sales process and then to the after sales in the form of product support.


Paul Funnell OAM

InfoTech IT Pty Ltd



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